Service And Support

EXCELLENCE SERVICE IN QUALITY
By February 3, 20200 Comments Read More →

EXCELLENCE SERVICE IN QUALITY

TRAINING EXCELLENCE SERVICE IN QUALITY/ TRAINING EFFECTIVE CUSTOMER SERVICE | 05 – 06 Maret 2020 di Jakarta

CUSTOMER SERVICE EXCELLENCE – Almost Running
By November 29, 20190 Comments Read More →

CUSTOMER SERVICE EXCELLENCE – Almost Running

Training Customer Service ini dapat membantu perusahaan anda memiliki tenaga yang handal dalam pengelolaan pelayanan pelanggan | 10 – 11 Desember 2019 di Jakarta

INTERNAL SERVICE EXCELLENCE – Pasti Jalan
By October 31, 20190 Comments Read More →

INTERNAL SERVICE EXCELLENCE – Pasti Jalan

Peserta akan memiliki sikap positif & keterampilan melayani, menciptakan kepuasan pelanggan, bahkan melampauinya (service excellence) | 14 November 2019

Professional Receptionist

Professional Receptionist

Professional Receptionist Puri Denpasar Hotel, Jakarta | 08 Agustus 2019 | Rp 1.650.000,-/orang Overview Training Professional Receptionist Seorang resepsionis adalah pintu gerbang perusahaan, karena resepsionist adalah orang pertama yang langsung berhubungan dengan para tamu perusaaan, karena itu mereka diharuskan untuk menghormati para tamu yang berkunjung di kantor, serta dengan senang hati melayaninya. Bayangkan jika resepsionist kita […]

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta | 23 – 24 April 2019 | Rp 5.225.000 – PASTI JALAN Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta | 24 – 25 Mei 2019 | Rp 5.225.000  Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta | 26 – 27 Juni […]

HANDLING CUSTOMERS COMPLAINTS
By November 16, 20180 Comments Read More →

HANDLING CUSTOMERS COMPLAINTS

HANDLING CUSTOMERS COMPLAINTS and IMPROVING RELATIONSHIP with KEY CUSTOMERS Hotel Fave Melawai, Jakarta | 23 November 2018 | Rp 2.500.000,- Hotel Fave Melawai, Jakarta | 01 Desember 2018 | Rp 2.500.000,-     Tujuan Training Handling Customer  Membekali para pemimpin dengan Kepemimpinan Praktis, bukan teoritis, sehingga dapat langsung diterapkan dalam pekerjaan. Para peserta dapat segera mengatasi masalah, […]

Improving Quality Of Customer Interaction and Telephone Courtesy
By September 27, 20180 Comments Read More →

Improving Quality Of Customer Interaction and Telephone Courtesy

Improving Quality Of Customer Interaction and Telephone Courtesy Hotel Amaris La Codefin/ Amaris Hotel Mampang, Jakarta | 09 – 10 Oktober 2018 | Rp 4.925.000     Mempertahankan pelanggan yang telah ada jauh lebih mahal dari pada mencari pelanggan baru.  Implementasi keyakinan tersebut di dalam suatu Perusahaan banyak ditentukan oleh keberhasilan ujung tombak Perusahaan, yaitu […]

HANDLING CUSTOMER COMPLAINT
By January 25, 20170 Comments Read More →

HANDLING CUSTOMER COMPLAINT

HANDLING CUSTOMER COMPLAINT Kuala Lumpur / Singapore | January 30 – 31, 2017 | IDR 8.500.000 Bangkok / Hongkong | January 30 – 31, 2017 | IDR 9.000.000 Kuala Lumpur / Singapore | February 06 – 07, 2017 | IDR 8.500.000 Bangkok / Hongkong | February 06 – 07, 2017 | IDR 9.000.000 Kuala Lumpur […]

SERVICE EXCELLENT SKILLS

SERVICE EXCELLENT SKILLS

COMPREHENSIVE SERVICE EXCELLENT SKILLS Hotel Ibis Styles Dagen, Yogyakarta | 20 – 22 Oktober 2015 | IDR 5.800.000  Hotel Ibis Styles Dagen, Yogyakarta | 28 – 30 Oktober 2015 | IDR 5.800.000  Hotel Ibis Styles Dagen, Yogyakarta | 03 – 05 November 2015 | IDR 5.800.000  Hotel Ibis Styles Dagen, Yogyakarta | 10 – 12 November 2015 | IDR 5.800.000  […]

Service Excellence Culture in your Team – PASTI JALAN
By December 13, 20140 Comments Read More →

Service Excellence Culture in your Team – PASTI JALAN

Building Service Excellence Culture in your Team Hotel Menara Peninsula, Jakarta | 16 – 17 Desember 2014 | Rp. 3.750.000,     LATAR BELAKANG  PELATIHAN Pernahkan kita menanyakan ke diri kita “ Siapa yang harus melayani customer ini”? Sudahkan kita berinisiatif memberikan hal yang lebih bagi customer kita “?….”Sebenarnya melayani itu pekerjaan siapa yaa “? […]