Customer Service

CUSTOMER SERVICE MANAGEMENT – Available Online

CUSTOMER SERVICE MANAGEMENT – Available Online

Dalam kursus ini kita akan mengidentifikasi bagaimana Anda dapat memahami dan menyediakan customer service yang baik

HANDLING CUSTOMER COMPLAINT – Pasti Jalan

HANDLING CUSTOMER COMPLAINT – Pasti Jalan

HANDLING CUSTOMER COMPLAINT (PENANGANAN KOMPLAIN PELANGGAN) Hotel Melia Purosani, Yogyakarta | 04 – 06 Mei 2020 | Rp 6.400.000,- Hotel Melia Purosani, Yogyakarta | 11 – 13 Mei 2020 | Rp 6.400.000,- Hotel Melia Purosani, Yogyakarta | 02 – 04 Juni 2020 | Rp 6.400.000,- Online Training Available | date and fee at proposal – […]

SALESMANSHIP

SALESMANSHIP

Training Salesmanship tidak hanaya ditujukan bagi tenaga penjual, tetapi juga staf back office yang berhubungan dengan penjualan

CUSTOMER RELATIONSHIP SERVICE – Pasti Jalan

CUSTOMER RELATIONSHIP SERVICE – Pasti Jalan

EFFECTIVE CUSTOMER RELATIONSHIP SERVICE Yogyakarta/ Semarang/ Solo | 06 – 07 April 2020 | Rp. 6.400.000,- Bandung/ Jakarta/ Surabaya | 13 – 14 April 2020 | Rp. 7.400.000,- Bali/ Batam/ Balikpapan/ Manado/ Lombok | 20 – 21 April 2020 | Rp. 8.400.000,- Training @yourplace | fee at proposal – PASTI JALAN Jadwal Training 2020 Selanjutnya […]

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY – Pasti Jalan

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY – Pasti Jalan

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY Hotel Ibis Malioboro, Yogyakarta | 06 – 08 April 2020 | Rp 6.900.000,- Hotel Ibis Malioboro, Yogyakarta | 13 – 15 April 2020 | Rp 6.900.000,- Hotel Ibis Malioboro, Yogyakarta | 20 – 22 April 2020 | Rp 6.900.000,- Training @yourplace | fee at proposal – PASTI JALAN Jadwal Training […]

QUALITY CUSTOMER CARE

QUALITY CUSTOMER CARE

Apa itu Customer Care? serta bagaimana penerapannya dalam kegiatan bekerja? Temukan jawabannya dalam training Quality Customer Care ini

EFFECTIVE CUSTOMER RELATIONSHIP SERVICE

EFFECTIVE CUSTOMER RELATIONSHIP SERVICE

EFFECTIVE CUSTOMER RELATIONSHIP SERVICE Yogyakarta/ Semarang/ Solo | 23 – 24 Maret 2020 | Rp 6.900.000,- Bandung/ Jakarta/ Surabaya | 30 Maret – 01 April 2020 | Rp 7.900.000,- Bali/ Batam/ Balikpapan/ Manado | 06 – 08 April 2020 | Rp 8.900.000,- Yogyakarta/ Semarang/ Solo | 13 – 15 April 2020 | Rp 6.900.000,- Jadwal […]

CUSTOMER SERVICE EXCELLENCE

CUSTOMER SERVICE EXCELLENCE

EFFECTIVE SKILL FOR CUSTOMER SERVICE EXELLENT Hotel Melia Purosani, Yogyakarta | 23 – 24 Maret 2020 | Rp 6.400.000,- Hotel Melia Purosani, Yogyakarta | 30 Maret – 01 April 2020 | Rp 6.400.000,- Hotel Melia Purosani, Yogyakarta | 06 – 08 April 2020 | Rp 6.400.000,- Hotel Melia Purosani, Yogyakarta | 13 – 15 April […]

SERVICE LEVEL AGREEMENT (SLA)

SERVICE LEVEL AGREEMENT (SLA)

Training ini membahas penyusunan SLA yang baik agar perusahaan dapat lebih meningkatkan fungsi layanan kepada para pelanggan

CUSTOMER SERVICE EXCELLENT – Pasti Jalan

CUSTOMER SERVICE EXCELLENT – Pasti Jalan

CUSTOMER SERVICE EXCELLENT Yogyakarta/ Semarang/ Solo | 09 – 10 Maret 2020 | Rp. 6.400.000 Per Peserta Hotel Ibis Kemayoran, Jakarta | 16 – 17 Maret 2020 | Rp. 7.400.000 – RUN Bali/ Batam/ Balikpapan/ Manado/ Lombok | 23 – 24 Maret 2020 | Rp. 8.400.000 Per Peserta Yogyakarta/ Semarang/ Solo | 30 – 31 […]