Call Centres

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY – Pasti Jalan

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY – Pasti Jalan

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY Hotel Ibis Malioboro, Yogyakarta | 06 – 08 April 2020 | Rp 6.900.000,- Hotel Ibis Malioboro, Yogyakarta | 13 – 15 April 2020 | Rp 6.900.000,- Hotel Ibis Malioboro, Yogyakarta | 20 – 22 April 2020 | Rp 6.900.000,- Training @yourplace | fee at proposal – PASTI JALAN Jadwal Training […]

SUCCESSFUL TELESELLING SKILLS

SUCCESSFUL TELESELLING SKILLS

SUCCESSFUL TELESELLING SKILLS Graha Mustika Ratu, Jakarta | 11 September 2019 | 09.00 – 17.00 WIB | RP. 1.750.000,- Teleselling merupakan salah satu teknik penjualan yang banyak digunakan dewasa ini. Dengan segala kelebihan dan kekurangannya, teleselling memberikan porsi cukup besar dalam sukses penjualan, baik untuk penjualan barang maupun jasa. Oleh karena itu, diperlukan keterampilan dan […]

CONTACT CENTER

CONTACT CENTER

TRAINING CONTACT CENTER Hotel Ibis, Yogyakarta | 01 – 03 Juli 2019 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 08 – 10 Juli 2019 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 15 – 17 Juli 2019 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 22 – 24 Juli 2019 | […]

PROFESIONAL CALL CENTER OFFICER – Almost Running

PROFESIONAL CALL CENTER OFFICER – Almost Running

PROFESSIONAL CALL CENTER OFFICER Graha Mustika Ratu, Jakarta | 26 Juni 2019 | 09.00 – 17.00 WIB | RP. 1.750.000,- ALMOST RUNNING Graha Mustika Ratu, Jakarta | 03 Desember 2019 | 09.00 – 17.00 WIB | RP. 1.750.000,-    Pokok Bahasan Petugas call center jelas merupakan ujung tombak perusahaan di jajaran depan (front liners) yang […]

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta | 23 – 24 April 2019 | Rp 5.225.000 – PASTI JALAN Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta | 24 – 25 Mei 2019 | Rp 5.225.000  Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta | 26 – 27 Juni […]

Excellent Call Center Officer – PASTI JALAN
By December 20, 20180 Comments Read More →

Excellent Call Center Officer – PASTI JALAN

Excellent Call Center Officer Hotel Ibis, Yogyakarta | 26 – 28 Desember 2018 | Rp 5.900.000,- per peserta Jadwal Training 2019 Hotel Ibis, Yogyakarta | 02 – 04 Januari 2019 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 07 – 09 Januari 2019 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 14 – […]

INTERACTION AND TELEPHONE COURTESY
By September 8, 20160 Comments Read More →

INTERACTION AND TELEPHONE COURTESY

INTERACTION AND TELEPHONE COURTESY (IMPROVE TELEPHONE SKILL/ CALL CENTER) Yogyakarta | 14 – 16 September 2016 | Rp 5.950.000/person Yogyakarta | 12 – 14 Oktober 2016 | Rp 5.950.000/person Yogyakarta | 07 – 09 November 2016 | Rp 5.950.000/person Yogyakarta | 13 – 15 Desember 2016 | Rp 5.950.000/person PENDAHULUAN: Begitu banyaknya pelanggan lari dari […]

Improving Quality of Interaction & Handling Customer Complaint – ALMOST RUNNING
By November 25, 20150 Comments Read More →

Improving Quality of Interaction & Handling Customer Complaint – ALMOST RUNNING

Improving Quality of Interaction & Handling Customer Complaint Five Star Hotels, Jakarta | 08 – 09 December 2015 | Rp. 6.600.000     Memahami Kepuasan Pelanggan (Customer Satisfaction) memiliki arti penting terhadap perkembangan perusahaan. Oleh karena itu untuk sadar akan perannya sebagai ujung tombak perusahaan sangatlah diperlukan sehingga dapat lebih bertanggung jawab terhadap peningkatan mutu pelayanan. Untuk […]

Call Center
By October 29, 20150 Comments Read More →

Call Center

Excellence Call Center Hotel Dafam, Yogyakarta | 09 – 11 November 2015 | IDR 5.500.000     DESCRIPTION TRAINING EXCELLENCE CALL CENTER Petugas call center  merupakan ujung tombak perusahaan di jajaran depan (front liners) yang turut menentukan kesuksesan usaha. Walaupun produk atau jasa sebuah perusahaan sudah unggul, perusahaan masih perlu memperhatikan mutu pelayanan antara lain melalui telepon […]

Techniques And Ethics Telephone For Call Centre Agent

Techniques And Ethics Telephone For Call Centre Agent

Techniques And Ethics Telephone For Call Centre Agent Jakarta | 30 – 31 Juli 2015 | Rp. 4.250.000,- Jakarta | 02 – 03 Oktober 2015 | Rp. 4.250.000,-     The call centre agents are critical factor for companies since they are the first contact to the company’s customer. The Excellent Telephone Techniques and Ethics training […]

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